FAQ

Frequently asked questions

If your question is not here, call 02 8406 4861 and we will talk it through.

Do I need to book, or can I walk in?

We take both. Booking ahead means your chair is ready the moment you arrive and you skip the wait. Walk-ins are always welcome when we have a gap, but weekends and late afternoons fill fast, so a booking is the safer bet if you are on a schedule.

How long does a cut and fade take?

A standard cut and fade runs about 30 to 40 minutes. We never rush the finish. If you add a beard detail or go for the Signature Experience with a hot towel, plan for closer to an hour. We would rather take the time and get the lines right.

What is included in the Signature Experience?

The Signature Experience is the full sit-down: a precision cut, a beard shape and line work, a hot towel, and a clean finish. It is built for the days you want to walk out feeling completely sorted, not just tidied up.

Do you do beard trims and line-ups?

Yes. Beard detail is one of our three core services. We shape, balance, and define the line work so the beard frames your face instead of fighting it. You can book it on its own or add it to any cut.

How often should I get a fade to keep it sharp?

A tight fade looks its best for about two to three weeks before the grow-out softens the lines. Most of our regulars come in every two to four weeks depending on how sharp they like to keep it. We are happy to set a rhythm that suits your hair.

Can I bring a photo of the cut I want?

Please do. A photo tells us more in five seconds than a paragraph can. We will talk through what works with your hair type and head shape, then build the cut from there. Clear reference makes for a better result every time.

What do you charge, and how do I pay?

Our current rates are listed on the site next to each service. We take card and contactless as well as cash. If you are booking the Signature Experience or bringing a group, get in touch and we will sort the details.

What if I need to cancel or move my appointment?

Life happens. Just let us know as early as you can so we can offer the slot to someone on the waitlist. A quick call or message is all it takes to move your booking to a time that works better.

Still unsure? Ask us directly.